Friday, March 11, 2005

 

Instead of Mixing Up Orders From the Same Restaurant, Now They Can Mix Up Orders From Different States

In order to squeeze every possible penny of profit from their operation, McDonald's Corp. is considering outsourcing its drivethru order-taking. The restaurant chain may start using remote call centers located in places like North Dakota, where the cost of living is lower. The next obvious step is to create call centers in depressed countries where operators are paid 5 cents an hour and their accents are so thick you have no idea what they're saying. Source

# posted by Rob @ 9:19 AM
Comments:
How would that be different from not being able to understand them because of those crappy speakers?
# posted by Blogger Der Tommissar : 10:08 AM
 
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